Discover How RMS could benefit your company

The decision to outsource company operations begins with an in-depth analysis conducted by RMS professionals who will assess your current and future needs. Our analysis includes a comprehensive look at your current equipment and labor configurations. We evaluate costs, applications, utilization's, and the level of customer satisfaction, as well as the processes you currently have in place. Our investigation will determine where improvements can be made through logistical changes. 

RMS takes an à la carte approach to fulfillment services. You will not have to settle for a specific combination of equipment and services. We collaborate with you to make sure that you get what you want. You can decide on any combination of RMS services.

Equipment Placement
Ridgway's can supply your offices with small and large format printers and copiers.  Once the equipment has been placed, we also supply the servicing as well.  With Ridgway's, you have the convenience of on site printers and the security of Ridgway's maintenance.

Complete Reprographic Services
Located in a central place in your office and staffed with trained professionals, the RMS Reprographics Center provides a multitude of production services starting with black-and-white or color copying and digital printing. In addition, the staff can facilitate large document copying, plotting and bindery/finishing services. With RMS on your team, turnaround time is lessened and efficiency is heightened. And, our RMS professionals have access to the complete resources of Ridgway's off-site facilities for services, such as blacklines, small and large format copying, color laser copying, black-and-white/color, full bindery, offset printing, mounting, lamination, framing and more. Your RMS team will also manage your maintenance contracts and supplies, identify wasteful practices and outdated equipment, and handle service for all your reprographic equipment.

Mailroom Management
RMS is ideally qualified to help you streamline the mailroom processes, improve the flow of communications in your company, and possibly reduce costs related to mail management. Our RMS centralized mailroom, which is staffed by RMS personnel, sorts all incoming and interoffice mail for quick internal distribution. Depending on the size of your business or your preference, incoming mail can be distributed into mail bin, department drop points, or delivered directly to your associates' desks. The RMS staff, who stay up-to-date on the latest postal regulations, processes outgoing mail for delivery to the United States Postal Office. RMS can also facilitate all delivery services such as UPS, FedEx and others. In addition, we can help you obtain the maximum discounts through presorting and barcoding. RMS can also provide a sophisticated tracking and reporting system for outbound shipments that allow us to track packages anywhere in the world at any time. And, we can track and allocate mailing and shipping costs by individual, project, or department. Furthermore, RMS can provide you with a tracking system of all incoming accountable mail, including notification to the recipient of an incoming piece as soon as it arrives, recipient siguatures for easy tracking, and prompt delivery.

Shipping & Receiving
RMS can handle the shipping and receiving of all your packages and parcels, relieving your associates of the hassle of packaging and tracking incoming or outgoing items. Our staff will log incoming packages and deliver immediately upon receipt or during regular distribution runs. Outgoing packages, both overnight and regular delivery, are assembled, processed and tracked by RMS professionals in your centralized mailroom.

Facsimile
Adding a RMS Facsimile Management Center to your office will assure you of accurate transmission of outgoing communications as well as quick and confidential delivery of incoming faxes. For billing and accuracy, each facsimile transmission is logged before delivery so it can be quickly tracked throughout your organization. RMS can recommend and install the latest facsimile equipment or can work with the technology that is currently used in your company.

Messenger
RMS can eliminate the hassle and uncertainty of package and parcel delivery for your company, particularly if your business utilizes outside courier services several times a day. With RMS professionals and our delivery vehicle on your team, you can be assured of timely, reliable service, normally at a savings to you.ecommend and install the latest facsimile equipment or can work with the technology that is currently used in your company.

Office Supplies
With RMS in charge of your Office Supply Room, associates have the tools they need while management is assured of an accurate accounting of all purchases. RMS is available to maintain your inventory and to process, order, and distribute supplies to your personnel. Depending on your needs, the RMS staff will recommend and keep needed supplies in stock or simply order the standard supplies you use most.

Records Management
RMS can eliminate the administrative burden of records management while implementing a more efficient method for the creation, distribution and storage of documents in both paper and digital formats. Our RMS services include optical scanning and digital archiving, bar coding of documents and files, accurate documentation and management, file room management, document numbering and establishment/maintenance of a records library. RMS has access to the latest technology in the records management field, and we can assist you in the installation of a superior system. Or, if you have a successful system in place, we can provide personnel to manage and maintain your records. Either way, you have the peace of mind that your records are securely stored and protected by professionals. RMS is a leading outsource for records management in businesses where records are particularly crucial or difficult to maintain, including law, architecture, engineering, health care, insurance and more.

Imaging and Coding
Using state-of-the-art imaging equipment, RMS can provide on- and off-site scanning and management of business records produced for litigation and other purposes. Services include document coding, OCR, and consulting. Noted for accuracy, the process catches all marginalia, post-it notes, and information written on backs of pages. The service is very competitively priced, especially when compared with standard paper copies or even microfilm images.

Switchboard and Receptionist
Because your receptionist reflects your company's image every time the telephone is answered, this person must be professional and knowledgeable about your associates and your company. During your regular receptionist's lunch and breaks, RMS can provide a knowledgeable, responsible person to staff your reception desk or switchboard. All our RMS people are fully trained in various switchboard and telephone systems and will provide seamless service when your full-time person is away from the desk. RMS can also provide a receptionist on a full time basis.

Graphic Design
To maintain quality and consistency in your graphic identity and provide you with quick turnaround, RMS can provide graphic design for your visual needs. RMS personnel can assist you on a daily basis with all phases of your graphic identity, from logo consistency to development of needed forms and direct mail pieces. Our capabilities include creation of brochures, signage for internal and external use, training manuals, trade show booth displays, PowerPoint presentations, and wall displays. Our expertise and resources allow us to recommend a variety of materials, from backlit photographic images to printed brochures.

Kitchen and Conference Room Maintenance
Your conference room is a vital center for your business, and its appearance is reflective of your company's image and professionalism. The RMS team is geared to serve as the point of contact for scheduling, room set-up, cleaning, food service, and supplies. In addition, RMS staff can be responsible for keeping your conference room equipment in top working order. The office kitchen or coffee bar also plays an important role in keeping employee morale high and in providing for your visitors' comfort. You can rely on RMS to order supplies and routinely stock and clean your kitchen or coffee bar as part of the services offered.

General Office Support Functions
Serving as an overall office manager, RMS can contribute greatly to the operating efficiency of your office. RMS provides a comprehensive list of services from management of all your non-core business functions to smaller, individual tasks such as conference room management.

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